Coaching Case Study

The Need:

A functional expert was appointed as a Business Unit Head: the new appointee needed to acquire a range of skills and behaviours to perform in the new role.

Additional skills and behaviours included management and leadership, communication, influencing, relationship building and strategic thinking. There was also the requirement to liaise with a broad range of internal and external local and overseas stakeholders. The new appointment involved membership of the executive leadership team and making a contribution at a broader and more strategic level than previously.

Our Solution:

We developed and delivered a focused six-month executive coaching program directly addressing the executive’s development needs.

The Outcome:

The Business Unit Head is applying key leadership capabilities, building essential relationships within and outside the organisation and developing a high performance team contributing to the success of the business as a whole. Importantly, they are regarded as a valued member of the executive leadership team. 

Key capabilities being applied include:

  • Relationship building
  • Understanding organisational linkages
  • Influencing internal and external stakeholders
  • Inspiring the team and performing the role of leader
  • Developing the ability to have authentic conversations
  • Taking a broader ‘helicopter’ perspective
  • Managing stress
  • Dealing with ambiguity
  • Building resilience
  • Prioritising and delegating to allow more time to contribute to strategic and value-adding activities.