History and Focus
Stephenson Mansell Group (SMG) has built a reputation as one of Australia’s pre-eminent executive coaching, mentoring and leadership development firms.
SMG was formed in 2005 from the merger of The Stephenson Partnership and The Mansell Group; both organisations having operated separately since 1998, making us Australia's longest-established executive development firm. Leveraging academic rigour, deep behavioural change expertise and commercial experience, SMG develops leaders, teams and individuals, enabling them to achieve better personal and business results.
Over more than a decade, we have coached and mentored upwards of 5000 executives in more than 500 organisations nationally and internationally. Indeed, we have worked with senior leaders in more than 30 of Australia’s Top 50 Companies.
The SMG team comprises qualified, experienced, mature executives with high levels of self-awareness and integrity, encompassing a broad range of personal and professional interests.
Since inception, we have continually refined and honed our skills, methodologies and processes so that our service offering anticipates and meets changing market needs. This is especially appropriate in today’s VUCA business environment.
Working under a professional services structure, SMG has a strong commitment to professional development, ensuring that we maintain the highest levels of accreditation and service delivery standards.
SMG’s programs focus on tactical and strategic business issues and tangible results at all stages of executive development. We provide organisations and individual executives with the opportunity to define and address specific development needs confidentially and in a way that sustains positive change.
An extensive needs analysis forms the foundation for all our programs, ensuring outcomes are clearly articulated and agreed up-front. Individual and organisation-wide case management, progress reporting and program evaluation further contribute significantly to the success of our programs.
VISION, VALUES and ETHICS
“The Art of Leadership”, our tagline, recognises that mastering executive leadership is an art - a skill and discipline requiring ongoing intellectual capital, diligent application and careful evaluation.
Our vision is to remain at the forefront of executive development and leadership - refining and enhancing capabilities, services and intellectual capital - with a clear focus on enabling executives to attain advanced levels of personal and professional performance in alignment with organisational priorities.
AT SMG, our core values inform everything we do:
SMG operates in accordance with the highest level of ethical conduct.
The firm’s equity partners, Virginia Mansell and Joe Fischer, are bound respectively by the Codes of Ethics of the Australian Psychological Society (via Virginia’s Professional Membership as a Registered Psychologist), and the Australian Human Resources Society (of which Joe is a Fellow).
Our commitment to ethical behaviour flows through SMG. We keep abreast of all relevant ethical standards through our membership of Standards Australia Coaching Guidelines Working Group.
Significantly, SMG was a member of the Working Committee which prepared Australia's first guide to coaching in organisations, published in June 2011.
THE SMG DIFFERENCE
The distinctiveness of our offering, approach and service delivery is based on deep expertise and integrated service offering in:
Deep expertise and integrated service offering in:
- Executive Coaching;
- CEO and Executive Mentoring;
- Leadership Development.
Experience, reputation and longevity in the Australian market
We are the longest-established among Australia’s leading executive coaching, mentoring and leadership development firms.
Relationships and market awareness
Ability to respond to the markets changing needs. SMG maintains strong relationships with business leaders to keep abreast of market developments.
Our strategic alliances provide global insights and information on best practice in executive development – further reinforcing our ability to keep clients informed of the latest advances.
Professional services excellence
We are one of the few leadership development practices in Australia that operates as a professional services firm. This ensures we hold our coaching and mentoring faculty and management to the highest industry standards, underpinned by rigorous academic frameworks, quality control, case management and highly experienced and qualified program directors.
Experienced coaching, mentoring and leadership teams
Our coaches, mentors and leadership team are all practitioners with extensive experience and qualifications in business and leadership development. Our clients thus work with coaching and mentoring professionals who have a genuine understanding of their needs.
Importantly, we can bring a level of objective empathy to all coaching and mentoring engagements, combined with commercial acumen.
Customised and blended approach
The use of blended business interventions (including coaching and customised workshops) provides high-impact learning to actively embed sustained behavioural change.
Our methodology doesn’t rely solely on coaching and mentoring. A fundamental strength of our practice is the ability of our team to move fluidly between multiple modalities as determined by client needs. This flexibility, coupled with proven expertise in the fields of organisational behaviour and cultural change, positions us at the peak, not only of coaching and mentoring, but full-service leadership development.
We are here to provide optimal support to our clients in all areas of organisational demand.
A defining characteristic of our service offering is our commitment to maintaining global best practice through partnering with international leaders in the coaching and leadership development arena.
SMG maintains a substantial library of evidence-based leadership materials and models, sourced from thought leaders such as The Center for Creative Leadership (CCL), with whom we have a strong affiliation.
CCL has been ranked by the 'Financial Times' as among the world's Top 10 overall providers of executive education. Established in 1970, CCL helps clients worldwide to cultivate creative leadership through an array of programs, products and services.
CCL has three campuses in the US, a European campus based in Brussels and an Asia-Pacific campus based in Singapore.
Currently, a number of our coach facilitators are accredited in CCL’s suite of 360° products.
Our partnerships enable SMG to offer clients state-of-the art programs and interventions to meet specific leadership and organisational development needs.
We are entrusted with considerable confidential information which we treat with complete respect. Our growth stems from building solid client relationships and fostering advocacy amongst our coachees.
As Managing Director of the Mansell Group from 1998-2005, Virginia built a significant and profitable business. In 2005, she acquired and became Managing Director of the expanded Stephenson Mansell Group (SMG) before assuming her now role as Executive Chairman. At SMG, Virginia oversees and delivers a number of key client relationships, directs SMG’s training and professional development program, leads SMG’s business development strategy and is responsible for development of the firm’s intellectual property. An expert in executive coaching, mentoring and leadership, Virginia is also the author of The Focused Executive, an important resource for CEOs and senior executives determined to perform at their very best. The 2nd Edition is now available. In addition to her own commercial experience as a senior business leader, Virginia brings to her role over 30 years of experience in human resource management, counselling psychology, psychotherapy and organisational consulting.Read More
CEO, CIL ASIA & EXECUTIVE DIRECTOR, Stephenson Mansell Group
Joe Fischer joined the Stephenson Mansell Group in 2007 as an Executive Coach and Program Facilitator. In January 2008 Joe became General Manager and a Director of the firm, taking a position as an Equity Partner in 2010. In February 2012, Joe was appointed Executive Director and CEO. Further, in 2016, Joe has also been appointed as CEO of the Centre for Integral Leadership (CIL Asia), an appointment he manages alongside his management of SMG. Joe is an experienced international corporate executive, Executive Coach, Mentor and Facilitator. With a strong commercial background and impressive pedigree, Joe has partnered with numerous CEO’s, Directors, senior executives and business owners, as well as their teams on all aspects of human capital practice.Read More
CEO, Stephenson Mansell Group, Australia
Felicity has more than 15 years of experience in financial and professional services with leading organisations including investment bank UBS and KPMG and has held senior positions in business development, project and change management, relationship management and financial and operations control. Felicity’s interest in supporting and developing global leaders began during her tenure as the Head of Private Bank, Westpac, in Singapore. Now Felicity applies her business acumen and global leadership expertise to help leaders and organisations respond effectively to the opportunities and challenges presented by diverse workforces, unfamiliar markets and rapid shifts in the competitive landscape.Read More
Head of Leadership Development
Doug McEncroe is Consulting Director, Leadership Development at the Stephenson Mansell Group. Over the last 30 years, Doug has designed and implemented leadership development solutions in over 150 Fortune 500 companies in 23 different countries through the company he founded in 1990 in Spain where he lived for 25 years. As a senior consultant for Ashridge Management College, he delivered their Open Leadership Development Program for eight years, whilst carrying out many organisational change and leadership development projects for the Centre for Creative Leadership (CCL), Accenture, Development Dimensions International (DDI) and Mercer/Oliver Wyman right throughout Europe. Doug is the author of Leadership: The Slow-Cooking Way, a book about his experiences in developing leadership development solutions in Europe.Read More
Head of the Leadership Academy
Janet has over 20 years of leadership, business development and management experience, including 10 years in senior leadership positions. Her industry experience spans across IT, financial services, government, education and SME and includes work in Australia, the US and across Asia. With a career founded in global software solutions, Janet has worked across several international assignments including Business Development Manager in Singapore, Vice President of Client Services in the US and Managing Director of Asia Pacific in Sydney. Fascinated with organisational culture and the dynamics of change, Janet ran her own organisational change consultancy whilst obtaining a Masters in Organisational Coaching from the University of Sydney. As well as working with high-profile clients such as BHP, Department of Defence and Qld Health, as the Head of the Leadership Academy, Janet is also an Executive Coach and Senior Facilitator to senior and high potential women for Women and Leadership Australia – an organisation dedicated to supporting a higher representation of women throughout the Australian workforce and broader community.Read More
Head of Executive Coaching
Sarah has more than 15 years of leadership, marketing, public relations and sales experience. Sarah’s career started in public relations and media management for clients including LEGO Australia and McDonald’s. She then moved into marketing in the foreign aid sector which underwent massive disruption and growth following the tsunami. This real-life transformation ignited Sarah’s passion for leadership which led Sarah to complete the Masters in Coaching Psychology at Sydney University and commence working with Stephenson Mansell Group.Read More
With over 20 years experience in developing and managing projects, programs and events in the Corporate and Not-for-Profit sectors, in her role as Business Manager at Stephenson Mansell Group Karin is responsible for all aspects of the business and practice management, with oversight across Operations, Finance and Administration. With a career including managing operations for the participating international delegations as Regional Manager for the 2000 Sydney Paralympic Games, Karin moved into the adult education sector, managing all business aspects for the short course program at Sydney Community College. Following a decision to then work in her native Germany, Karin returned to Australia as Operations and Communications Manager with TOC for Education after which she joined Social Leadership Australia as Business Manager where she was responsible for managing all aspects of operations, finance, stakeholder relationships, people and projects.Read More
National Client Services Director
Jenny has 20 years of experience across a number of industry sectors, including retail, banking and finance, local and state government, telecommunications and automotive in business development and project management. She has a strong track record in developing solutions for customers and overseeing successful implementation of training programs. Jenny’s experience ranges from working closely with executives and business leaders in large corporations to start-up environments of innovation and creativity.Read More
The Focused Executive
We pride ourselves on being a thought-leader in the field of coaching and leadership development.
Our Executive Director, Virginia Mansell, has authored a critically-acclaimed book on coaching and leadership "The Focused Executive" (2014) and is a sought-after speaker at leadership symposia and forums across the globe.
In addition, SMG was invited to provide practitioner input for the Coaching Masters Degree programme at the University of Sydney at its 10 year review.
Our international affiliations mean SMG can offer clients state-of-the art programs and business interventions to meet specific leadership and organisational development needs.
LEADERSHIP: THE SLOW-COOKING WAY
"A lot has been written about organisational transformation and leadership skills. Douglas McEncroe has had a long and successful career consulting on both. He has now delivered his ideas in a very useful book, using the interesting and clever analogy of slow cooking.
In my career in stockbroking and as a company director I have seen successful-sounding strategies fail to be implemented, usually due to the lack of depth in leadership.
I commend this book as I think it makes a very worthwhile contribution to help improve leadership in organisations."
Peter Burrows, AO, Senior Adviser,
Bell Potter Securities